Privacy Policy

  1. Introduction

At Imperial Technologies Inc., your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information across all our brands and services, including Imperial Internet, Imperial Fiber, Imperial GPS, Imperial Smart Security, Imperial Mobile, Imperial Cloud, Imperial Pay Pro, Imperial Mobility, Imperial VOIP, and Imperial Phone. By accessing and using our websites and services, you consent to the terms of this Privacy Policy.

  1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information: Information that can uniquely identify you, such as your name, email address, postal address, phone number, and payment details.

Transaction Information: Details about transactions you conduct with us, including transaction amounts, dates, and parties involved.

Device Information: Information about the devices you use, such as IP addresses, browser types, operating systems, and device identifiers.

Usage Data: Information related to how you interact with our services, including pages visited, time spent on those pages, and interaction data.

Location Data: Information about your geographical location, provided you have enabled this functionality on your device or granted us access.

  1. How We Use Your Information

The information we collect serves several key purposes:

Service Delivery: To provide, operate, maintain, and improve our services, including processing transactions and managing your account.

Communication: To communicate with you regarding service-related matters, such as transaction confirmations, account updates, customer support responses, and marketing communications (from which you can opt out).

Personalization: To tailor our services to your preferences and display personalized content and advertisements.

Security and Fraud Prevention: To detect, prevent, and respond to fraudulent activities, unauthorized access, and other security issues.

Compliance: To comply with legal requirements, protect our legal rights, and address disputes and claims.

  1. Sharing Your Information

We do not sell your personal information. However, we may share it in the following scenarios:

Service Providers: We engage with third-party service providers to assist in delivering our services. These providers are required to use your information solely for the purpose of providing services to us and maintaining its confidentiality and security.

Affiliates and Business Partners: We may share your information with our affiliates and business partners to improve and offer our services, subject to appropriate confidentiality agreements.

Legal and Regulatory Authorities: We may disclose your information if required to comply with legal obligations, lawful requests, or to protect our rights, safety, and property.

Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

  1. Your Choices and Rights

You have several choices regarding your information:

Access and Update: You can access and update your personal information by logging into your account or contacting us directly.

Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in those communications. Note that you may still receive service-related communications.

Delete: You can request the deletion of your personal information by contacting us. We will honor your request, subject to legal obligations to retain certain data.

Cookies: You can control cookies and other tracking technologies through your browser settings or using tools provided by third-party networks.

  1. Security Measures

We implement a variety of security measures to protect your information, including:

Encryption: Secure data transmission with encryption technologies.

Access Controls: Limiting access to personal information to authorized personnel only.

Security Audits: Regular security reviews and audits to identify and mitigate risks.

Although we strive to protect your personal information, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

  1. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once it is no longer needed, we will securely delete or anonymize your information.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.

  1. International Data Transfers

Your information may be transferred to, and processed in, countries other than your own, where data protection laws may be different. We take appropriate measures to ensure your information is treated securely and in accordance with this Privacy Policy.

  1. Links to Other Sites

Our websites may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  1. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you by posting the new Privacy Policy on our websites and updating the effective date. Your continued use of our services following the posting of changes constitutes acceptance of those changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Imperial Technologies Inc.  

869 Walnut Street, Macon, GA, 31201, USA

info@imperialtechinc.com  

(888) 706 – 7534

We are committed to protecting your privacy and providing you with exceptional service.

Thank you for choosing Imperial Technologies Inc.